At the recent Skytrax World Airport Awards Singapore’s Changi Airport took the top honors for the fourth year in a row. We confess Changi is a favorite of our Editors and so its no surprise that other fellow travelers feel the same. If you look at the list there’s a clear trend… Asian airports are liked by passengers. The only North American airport to make the top 20 list of the world’s best airports is Vancouver (YVR).
The World Airport Awards matter because they are voted by customers in the largest, annual global airport customer satisfaction survey. The survey and awards process is independent and guaranteed free of any airport influence or interference in final results. The World Airport Awards are a global benchmark of airport excellence, and widely known as the Passengers Choice Awards.
This is why airport mangers care. Mr Lee Seow Hiang, CEO of Changi Airport Group said “To be named the World’s Best Airport by Skytrax for the fourth year running is a significant achievement for Changi Airport and a clear affirmation that we continue to hit the right notes in our pursuit of service excellence.” And he’s right.
The World’s Top 20 Airports
Singapore Changi
Incheon Intl Airport
Munich Airport
Tokyo Intl Haneda
Hong Kong Intl Airport
Centrair Airport
Zurich Airport
London Heathrow
Kansai Intl Airport
Doha Hamad Airport
Narita Intl Airport
Frankfurt Airport
Amsterdam Schiphol
Vancouver Airport
Helsinki Airport
Beijing Capital Airport
Brisbane Airport
Copenhagen Airport
Cologne/Bonn Airport
Taiwan Taoyuan Airport
