Jetting off to different locations, meeting clients, attending conferences, or visiting satellite offices, business travel is a world unto itself. But it’s not just about getting from point A to point B. It’s about representing your company, and that means adhering to a certain code of conduct.
Meet Ann, Bob, and Clara, three seasoned business travelers who understand the importance of etiquette when on the road. They’ve shared their experiences and insights to paint a picture of the do’s and don’ts of business travel.
The Conscious Commuter
“When I travel I am the face of my company and I take that very seriously.”
The Dapper Diplomat
”You always have to project a polished and professional image on the road.”
The Considerate Colleague
“The need for manners and etiquette don’t disappear when you leave your time zone.”
Ann: The Conscious Commuter
Ann, a senior sales executive, is no stranger to airports. She’s often found navigating through terminals, always mindful of her surroundings. “When you’re at the airport, you’re not just an individual; you’re a representative of your company,” she says. “Something as simple as not cutting in line or patiently waiting your turn to board can speak volumes about your character.”
On the plane, Ann is equally considerate. She’s careful not to hog the overhead bin space and respects the unspoken rule of the armrest. “If you’re in economy, the middle armrest is a shared space. It’s about being aware and respectful of others’ comfort.”
Once on location, Ann is mindful of her behavior during meals. “Dining etiquette is crucial when you’re meeting with clients or colleagues,” she says. “It’s important to be polite, respect local customs, and remember that you’re there to build relationships, not just to eat.”
Bob: The Dapper Diplomat
Bob, a project manager, believes that dressing well is a form of good manners. “How you present yourself is a reflection of your company,” he says. “Dressing appropriately shows respect for the people you’re meeting and the occasion.”
Bob extends this philosophy to his behavior on the plane. “Just because you’re in business class doesn’t mean you can let loose. It’s important to maintain decorum. Getting drunk on a flight is not just bad for you; it’s uncomfortable for those around you.”
When he’s on location, Bob ensures he’s dressed appropriately for every occasion, be it a business meeting or a casual dinner. “Your attire should match the event. You don’t want to be underdressed at a business meeting or overdressed at a casual event.”
Clara: The Considerate Colleague
Clara, a human resources director, often travels to meet employees in other offices. “When I visit our satellite offices, I’m not just a visitor; I’m a link to our headquarters. How I treat our employees there directly affects their perception of the company.”
Clara also emphasizes the importance of being respectful when meeting customers. “They’re not just customers; they’re our partners. Treating them with respect and kindness is not just good manners; it’s good business.”
At her hotel, Clara is mindful of her surroundings. “Your hotel room is not just a place to sleep; it’s a reflection of your respect for the property and the people who clean and maintain it. Leaving your room in a mess is not just disrespectful; it can reflect poorly on your company.”
From the airport to the airplane, from dressing appropriately to treating colleagues and customers with respect, business travel is more than just getting the job done. It’s about representing your company in the best light possible. As Ann, Bob, and Clara have shown, proper etiquette is not just about following rules; it’s about being a responsible and considerate representative of your company. Because when you travel for business, you’re not just carrying your luggage; you’re carrying your company’s reputation with you.
